Shipping & Returns

Shipping 

Shipping cost & times

* Shipping cost are added during check out

* The rates below apply for 4sysfootwear.com / 4sysfootwear.nl / 4sysfootwear.de  with shipping from the Netherlands. If you are a visitor from the UK, please go to the UK website here for accurate shipping costs and GBP pricing.

Country

Shipping Cost

Estimated delivery time*

Austria

€ 4,75

2-3 days

Belgium

FREE

1-2 days

Bulgaria

€ 11,25

4-5 days

Croatia

€ 8,95

4-5 days

Czechia

€ 5,95

4-6 days

Denmark

€ 4,50

2-4 days

Estonia

€ 6,50

5-7 days

Finland

€ 6,95

4-5 days

France

€ 3,50

3-4 days

Germany

FREE

1-2 days

Greece

€ 11,25

3-6 days

Hungary

€ 6,25

3-5 days

Ireland

€ 3,75

3-4 days

Italy

€ 5,50

4-6 days

Latvia

€ 7,50

3-5 days

Lithuania

€ 7,95

4-5 days

Luxembourg

€ 3,75

1-2 days

Monaco

€ 15,50

3-4 days

Netherlands

FREE

1-2 days

Poland

€ 4,75

2-3 days

Portugal

€ 4,25

3-5 days

Romania

€ 6,50

4-5 days

Spain

€ 3,25

3-5 days

Sweden

€ 6,50

4-5 days

United Kingdom

FREE

4-5 days

United States

€ 25,00

4-6 days

* Based on ordering before 18.00

 

Order tracking

All orders are shipped with track & trace. You will receive an email with your tracking number.

Import Duties:

Take into account that if you are ordering outside the EU, import duties may apply. This means that you might have to pay import duties upon arrival. The height of this amount depends on the country you live in. Make sure you know what additional cost you can expect.UK orders should be ordered from our UK website via www.4sysfootwear.co.uk. 

Returns

Return Policy

  • You have 30 days to return your item. An article bought from our sale category cannot be exchanged or returned

The return of an article is only possible when the article:

    • is in undamaged state
    • is not worn and/or used (test shoes only inside and not outside)
    • includes the original packaging.
    • 4SYS reserves the right to refuse returned items.

Exchanges

We do not offer direct exchanges. Please return your item for a refund and place a new order online.

Refunds

After receiving your return, it can take up to 7 working days to receive a confirmation of your refund per mail. After that it can take 10-14 days before the refunded amount is visible on your bank/credit card /PayPal. Especially PayPal can take more time. If you paid with PayPal and we indicated that we initiated the refund, you can also contact PayPal about when you can expect the refund in your account. Please keep in mind that the shipping costs will not be refunded, except if agreed upon beforehand.

How to Return?

 

 Go to our return portal and follow the steps below:

1. Put your shoe box back in the shipping carton (take any existing labels from the shipping carton)

2. Fill in the return form, which is included in your order

3. Go to the drop off point of the mail service of choice, pay for the shipping and they will add the shipping label to your product. Keep the track & trace code carefully

4. Wait to the package to arrive at our warehouse

5. Upon receipt we will check the product and will inform you about your refund. After delivery at the warehouse it can take 7 working days before the refund is issued

Go to RETURN PORTAL

 

Return form

Please fill in the return form that you received with the package. Make sure you clearly mention your name and order number.

 

Return cost

Returns are at your own cost. However by using our online portal we are able to offer you discounted shipping rates compared to when you create shipment completely on your own.

Shipping cost can be paid when creating the shipping label via de return portal. If you use our return portal to create a shipping label, the return cost are as below. You can choose to drop off the package of have the delivery service pick up your return.

Return location        Drop Off           Pick up Carriers
Austria  €               9.50  €              12.05 UPS
Belgium  €                8.50  €              11.40 DPD, UPS
Bulgaria  €                12.40  €               14.90 UPS
Croatia  €              12.40  €              14.90 UPS
Czechia  €              12.40  €              14.90 UPS
Denmark  €              11.15  €              13.70 UPS
Estonia  €              12.40  €              14.90 UPS
Finland  €              12.40  €              14.90 UPS
France  €                9.50  €               12.05 DPD, UPS
Germany  €                8.85  €              11.40 DHL, DPD, UPS
Greece  €              12.40  €              14.90 UPS
Hungary  €              12.40  €              14.90 UPS
Ireland  €              11.15  €              13.70 UPS
Italy  €              11.15  €              13.70 UPS
Latvia  €              11.80  €              14.25 UPS
Lithuania  €              12.40  €              14.90 UPS
Luxembourg  €                9.50  €               12.05 UPS
Monaco  €                9.50  €               12.05 UPS
Netherlands  €                5.65  €                6.30 DHL, UPS, DPD
Poland  €              12.40  €              14.90 UPS
Portugal  €              11.15  €              13.70 UPS
Romania  €              12.40  €              14.90 UPS
Spain  €              11.15  €              13.70 UPS
Sweden  €              11.15  €              13.70 UPS
United Kingdom  €                9.50  €               12.05 UPS
United States  €              29.95 not available UPS

 

 * For returns from countries not mentioned in the table below you will be responsible for organizing the return shipping yourself. Please don't forget to put in the return form with mention of your name and order number.